Can you fix my phone line I can only dial you and 999.. My phone won’t dial out!!!
*do you need a doctor?*
NO I NEED MY PHONE FIXED!…WHY ARNE;T YOU HELPING ME??? …
*madam we’re a medical service not a phone service we don’t have the ability to fix your phone i’m not the operator*
…why won’t you help me! I’m ringing 999….
*sigh.. better put in the notes the actual number so they can tell her what number she needs to ring…. a neighbour can probably help*
Turns out she most likely hadn’t paid the bill. The companies don’t block emergency lines unless your line is physically cut off.